hibaj Terms and Conditions
Please read the complete Terms and Conditions carefully before using this platform — this is a legal agreement between you and hibaj.
Introduction and General Provisions
hibaj (hereinafter referred to as "Platform", "we" or "Company") provides an online casino and betting service for players in Bangladesh. When you visit the hibaj website (https://hibaj.cam), create an account or play any game, you are automatically considered to have agreed to these Terms and Conditions. If you do not agree to these terms, please refrain from using this platform.
hibaj reserves the right to change, amend or update these Terms and Conditions at any time. Changes will take effect from the date they are published on the website. Players are advised to review these terms regularly.
Eligibility
You must be at least 21 years of age to use this service. Use of this platform by minors is strictly prohibited.
Applicability
These terms apply to all services, games, promotional offers and transactions on the hibaj platform.
Binding Agreement
By registering an account or logging in for the first time, you accept these Terms and Conditions as a binding agreement.
Account Registration and Management
2.1 Account Opening Conditions
- Each person may operate only one account. Opening multiple accounts is strictly prohibited and may result in account closure and forfeiture of funds.
- All information provided at the time of registration must be accurate, complete and up to date.
- Opening an account using a false identity, another person's identity or fictitious information is strictly prohibited.
- No person under the age of 21 is permitted to create or use an account.
2.2 Identity Verification (KYC)
hibaj reserves the right to verify the identity of players. The following documents may be requested before processing a withdrawal:
- A copy of the National ID (NID) or passport.
- Proof of ownership of a bank account or mobile banking account.
- Any additional documents required for security verification.
2.3 Account Security
It is your responsibility to keep your account password and login details confidential. You are responsible for all activity carried out through your account. If you suspect unauthorised use, notify the support team immediately.
Financial Transactions and Payment Policy
All financial transactions on hibaj are secured by SSL encryption. We support the following payment methods: bKash, Nagad, Rocket, Upay and bank transfer.
| Item | Deposit | Withdrawal |
|---|---|---|
| Minimum Amount | ৳300 | ৳1,000 |
| Processing Time | Instant | Usually within 1 hour |
| Supported Methods | bKash • Nagad • Rocket • Upay • Bank Transfer | bKash • Nagad • Rocket • Upay • Bank Transfer |
| Currency | Bangladeshi Taka (BDT) | Bangladeshi Taka (BDT) |
3.1 Deposit Rules
- The deposit amount must be a minimum of ৳300.
- Large deposit amounts may be limited until account verification is complete.
- Deposited funds may only be used by the registered account holder.
- Deposits made through third parties are not accepted.
3.2 Withdrawal Rules
- The minimum withdrawal amount is ৳1,000.
- Funds may be held if the wagering requirements of an active bonus have not been met at the time of withdrawal.
- Withdrawals may be delayed if identity verification has not been completed.
- hibaj reserves the right to verify withdrawals when necessary.
Bonuses and Promotional Offers
4.1 Welcome Bonus
New members can receive a 120% bonus on their first deposit of up to ৳10,000. The wagering requirement for this bonus is 20 times (20x), meaning you must wager 20 times the bonus amount before making a withdrawal.
4.2 General Rules for Using Bonuses
- Each bonus offer has its own specific terms, which will be stated on the offer page.
- Multiple bonuses cannot be used at the same time unless the offer clearly states otherwise.
- Wagers placed with bonus funds will count towards the wagering requirements.
- Unused bonuses will be automatically cancelled after a set period.
- hibaj reserves the right to change, suspend or cancel the bonus programme.
4.3 Bonus Abuse
If a player engages in fraudulent activity by exploiting the bonus programme (such as using multiple accounts, matched betting or bots), hibaj reserves the right to void the relevant bonuses and winnings and close the account.
VIP Programme and Rewards
Loyal hibaj players receive rewards across four VIP tiers. Weekly cashback is provided at each tier. Tier progression depends on consistency and level of play.
🥉 Bronze
Weekly cashback of up to 0.4%. The entry tier for new members.
🥈 Silver
Weekly cashback of up to 0.8%. For regular players.
🥇 Gold
Weekly cashback of up to 1.1%. For experienced players.
👑 Platinum
Weekly cashback of up to 1.5%. The highest benefit tier.
5.1 VIP Terms
- Cashback is calculated on a weekly basis and credited to the account on a set day.
- hibaj reserves the right to change the terms of the VIP programme at any time.
- VIP tier may be downgraded due to extended inactivity.
- Cashback funds may carry their own wagering requirements.
Betting and Gaming Rules
6.1 Fair Play Policy
hibaj is committed to ensuring fair play. Games operated on our platform use verified technology and results are entirely impartial.
6.2 Prohibited Activities
- Playing games using bots, automated software or artificial intelligence.
- Arbitrage betting or attempting to exploit the system.
- Attempting to collude with other players in a fraudulent manner to determine outcomes.
- Taking advantage of any vulnerability or technical error.
- Money laundering or illegal financial activity.
6.3 Technical Errors
hibaj may void bets or game results completed due to server outages, network issues or technical errors. In such situations, deposited funds will be returned to the player's account.
Responsible Gaming and Self-Exclusion
hibaj believes in responsible gaming. We want our players to use this platform as a form of entertainment and to avoid addiction.
7.1 Setting Self-Limits
Players can set their own daily, weekly or monthly deposit limits. These limits can be changed through the support team, though increases may take a set period of time to come into effect.
7.2 Self-Exclusion
If a player wishes to take a break for a set period, they can use the self-exclusion feature. The account will be completely inactive during the self-exclusion period.
7.3 Minor Protection
This platform is for users aged 21 and above only. It is your responsibility to prevent underage members of your household from accessing this site. If an underage player is identified, the account will be closed immediately and all funds will be forfeited.
To learn more about responsible gaming, please visit our Responsible Gaming page.
Privacy and Data Protection
8.1 Data Collection and Use
hibaj collects players' personal information solely for the purpose of providing services, verifying identity and meeting regulatory compliance. We never sell your information to third parties.
8.2 SSL Encryption
All data transmitted on our platform is secured by SSL encryption. Keeping your financial and personal information completely safe is our highest priority.
8.3 Cookies Policy
Cookies are used on the hibaj website. Cookies help improve service quality and personalise the user experience. For more details, please read our Privacy Policy.
Account Suspension and Limitation of Liability
9.1 Reasons for Account Closure or Suspension
hibaj may close or suspend an account without notice in any of the following circumstances:
- Violation of these Terms and Conditions.
- Fraudulent activity or bonus abuse.
- Providing a false identity or incorrect information.
- Being a minor or a resident of a restricted area.
- Money laundering or suspicious financial activity.
9.2 Limitation of Liability
hibaj will not be liable for the following:
- Loss caused by internet disconnection or technical failure.
- Errors in third-party software or services.
- Unforeseen events or force majeure circumstances.
- Loss caused by the user's own negligence.
9.3 Dispute Resolution
In the event of any dispute or complaint, please contact our customer service team first: [email protected]. We aim to resolve all complaints as quickly and fairly as possible.
Governing Law and Final Provisions
10.1 Language and Interpretation
These Terms and Conditions are written in English. In the event of any ambiguity, hibaj's interpretation shall be considered final.
10.2 Severability of Terms
If any part of these terms is found to be invalid or unenforceable, the remaining parts will remain fully in effect.
10.3 Entire Agreement
These terms and conditions, together with our Privacy Policy and Responsible Gaming Policy, form the entire agreement between hibaj and the player.
10.4 Contact
If you have any questions about these terms, please contact us:
- Email: [email protected]
- Live Chat: 24/7 support available in Bengali